Terms and Conditions

Tanleewa® reserves the right to modify these terms and conditions from time to time. By accessing the site, you agree to be bound by terms and conditions in effect when you access the site, as shown in this section.

Copyright

This site includes materials in many formats, including images, video clips and text. All of this information is protected by copyrights that are owned by Tanleewa® Inc. You may not copy, download, reproduce, republish, upload, post, transmit or distribute in any way materials from this site. You also may not modify the materials or use the materials for any purpose other than your own personal, non-commercial, home use. Modifying or using the material in any other way is a violation of the copyrights and other intellectual property rights of the material owner. You also are prohibited from using the material on any other web site or networked computer environment.

Shipping Information

United States

Standard Shipping 0.0 lb - 4.0 lb $9.94

Second Goods Shipping 4.0 lb - 5.0 lb $14.99

Heavy Goods Shipping 5.0 lb - 10.0 lb $19.99

Rest of World

International Shipping Asking for Prices

Payment Methods

Shopify Payments: Cards To Accept During Checkout: Visa, Mater, American Express, Discover, JCB, Diners Club

PayPal Express Checkout (townforst@gmail.com): Our store accepts PayPal payments with PayPal Express Checkout. A PayPal button will display during checkout.

Return and Refund Policy

We offer free return shipping for damaged or defective items within 30 days from purchase. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Customers will be responsible for paying for your own shipping costs for returning your item. But we pay for the original shipping fee and will issue the original shipping fee with full product refund if applicable.

Instruction for Return and Refunds: (if applicable)
1. Please email us at townforst@gmail.com.We will provide a RMA number sheet.
2. Please fill in the RMA sheet and print out.
3. Put the RMA sheet with the shoes into return package.
4. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be immediately processed, the refund will automatically be applied to your credit card or paypal account. The amount will show up immediately with paypal account, and 3-5 business days for credit card refund.

Disputes

If you have concerns about our website, we encourage you to contact us at townforst@gmail.com. If you decide to pursue a claim against us, our agreement is governed by and shall be construed in accordance with the laws of the State of California without giving effect to any principles of conflicts of law. If any provision of these Terms and Conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforce ability of any remaining provisions.

Thank you for reading our Terms. We hope you enjoy Shopping with us.