Shipping Policy:Â USPS 2-day priority mail to ship 1-2 items, UPS for 3 items or above.
Return and Refund Policy
We offer free return shipping for damaged or defective items, customers will be responsible for paying return shipping costs for size and other issues. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Instruction for Return and Refunds: (if applicable)
1. Please email us at townforst@gmail.com.We will provide a RMA number sheet.
2. Please fill in the RMA sheet and print out.
3. Put the RMA sheet with the shoes into return package.
4. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be immediately processed, the refund will automatically be applied to your credit card or paypal account. The amount will show up immediately with paypal account, and 3-5 business days for credit card refund.
